We reserve the right to close the park at times which are not advertised
Attractions may close due to extreme weather conditions.
During quieter periods some attractions may be temporarily closed
All prices, attractions, special events and trading times are subject to change without notification.
No refunds or rain checks will be issued.
All riders must remain seated at all times.
Camera’s & Phones cannot be used on rides.
For the safety of all guests, loose items cannot be taken on rides.
Guests must respect the rights and concerns of others. Management reserve the right to refuse entry. Those guests causing a disturbance within the park will be removed immediately at management discretion.
Riding Gumbuya Worlds attractions requires guests to be in sound physical condition. Gumbuya World recommends that guests observe the attraction in operation before deciding to ride.
Attractions may temporarily close for refurbishment or technical reasons.
Gumbuya World will not be responsible for articles lost, stolen or damaged whilst riding the attractions or left in the queue line.
Tickets are non-refundable.
Wristbands are void if removed.
Lost or removed wristbands will not be replaced.
Skateboarding or similar activities are not permitted in the park.
No pets are permitted in the park. Assistance dogs excepted.
Photos or videos taken by guests are for personal enjoyment only. Any use or production for commercial purposes, requires written permission from Gumbuya World.
Tripods not allowed in park.
By entering Gumbuya World you consent to photographs or film footage of you being used by the management for promotional purposes without any payment to you.
By entering Gumbuya World you consent to all of the above terms and conditions.
Covid-19 entry conditions
Anyone over the age of 12 years must wear a mask.
Do not enter the facility if you have travelled overseas within the last 14 days.
Do not enter the facility if you are awaiting a COVID-19 test result or have been advised to self-isolate for 14 days.
Do not enter the facility if you have been in close contact with a person who has tested positive for COVID-19.
Do not enter if you are feeling unwell or experiencing mild flu-like symptoms.
All guests must sanitize their hands at the sanitizing stations prior to their entry.
Wash hands often with soap and water for at least 20 seconds, especially after going to the bathroom, blowing your nose, and before and after eating.
Avoid touching your face.
Maintain appropriate distance (1.5 metres) from others who are not in your group.
Review and follow the safety measures in Park.
Gumbuya World reserves the right to refuse entry
Ticket prices are valid for date of reservation only.
Tickets can be purchased through the Gumbuya website at www.gumbuya.com.au by using Visa or MasterCard. Your credit card will be debited at the time of ordering.
Tickets can also be purchased via our ticket partner RACV
All credit card purchases are made through secure payment facility. The service uses a 128-bit Secure Sockets Layer (SSL) protocol that was developed to protect confidential information such as credit card numbers and other financial data from interception and hacking. In the unlikely event that you believe any unauthorised use of your credit card has occurred, please immediately notify us by email and contact your bank directly.
After completing your purchase, you will gain access to an online page containing a printable tax receipt including your ticket. You will also receive an email confirmation of your order with PDF copies of your purchase and a tax receipt.
Entry to Gumbuya World is not free. Your unlimited ride wristband/s will be issued by presenting a printed ticket (either colour or black and white) with barcodes at the Gumbuya World entrance.
Handle your tickets as if it were cash.
Lost, damaged or stolen tickets cannot be replaced.
All tickets are non-refundable, non-transferable, not redeemable for cash.
Tickets cannot be on-sold to another party or third party for re-sale to customers.
Bookings for all birthday parties must be made a minimum of 7 days in advance in order to secure your party date.\
Admission is free for children under 3 years of age. Food for toddlers can be brought into the park (no glass).
Additional adult and child entry tickets can be purchased on the day of your event.
Admission tickets (wristbands) will be available for collection from Gumbuya World’s Guest Services desk on the day of your booking.
Group booking tickets are date specific, any unused tickets will be charged at the applicable rate.
Gumbuya World does not allow for rescheduling or rain-checks of group events due to inclement weather and all sales are final.
No food or beverages are allowed into the park except for drink bottles for water and birthday cakes which we are happy to hold and store for our guests in our cafe refrigerator. You are welcome to bring birthday items such as a table cloth and party hats. NO CONFETTI OR BALLOONS.
A designated area including tables and chairs will be reserved for your group.
Anyone with an annual pass within your group can use the pass on the day of your visit.
Credit card details will be stored in accordance with privacy legislation.
Access unlimited entry between 25/09/21 - 24/04/22
Pre-registration required from 25/09/21 - 24/04/22
You must have your card on you to enter.
Your photo must be taken on your first visit
Please note there will be no extensions to your Season Pass as a result of COVID-19 restrictions
Season pass commences from purchase date note first visit
General t&c's apply
Season passholders winter promotion
As per above T&C's
Free entry over Winter valid from purchase date of season pass effective 21/05/21 through to August 31, 2021
Not valid with any other offer
Available for all general admission tickets between 18/05/21 – 31/08/21
Adults at kid prices can be applied to both general admission adult wildlife tickets and general admission adult wildlife & rides tickets