Terms & Conditions

General

  • We reserve the right to close the park at times which are not advertised
  • Attractions may close due to extreme weather conditions.
  • All prices, attractions, special events and trading times are subject to change without notification.
  • No refunds or rain checks will be issued.
  • All riders must remain seated at all times.
  • Camera’s & Phones cannot be used on rides.
  • For the safety of all guests, loose items cannot be taken on rides.
  • Guests must respect the rights and concerns of others. Management reserve the right to refuse entry. Those guests causing a disturbance within the park will be removed immediately at management discretion.
  • Riding Gumbuya Worlds attractions requires guests to be in sound physical condition. Gumbuya World recommends that guests observe the attraction in operation before deciding to ride.
  • Attractions may temporarily close for refurbishment or technical reasons.
  • Gumbuya World will not be responsible for articles lost, stolen or damaged whilst riding the attractions or left in the queue line.
  • Tickets are non-refundable.
  • Wristbands are void if removed.
  • Lost or removed wristbands will not be replaced.
  • Skateboarding or similar activities are not permitted in the park.
  • No pets are permitted in the park. Assistance dogs excepted.
  • Photos or videos taken by guests are for personal enjoyment only. Any use or production for commercial purposes, requires written permission from Gumbuya World.
  • Tripods not allowed in park.
 

Online Tickets

  • Ticket prices are valid for date of reservation only.
  • Tickets can be purchased through the Gumbuya website at www.gumbuya.com.au by using Visa or MasterCard. Your credit card will be debited at the time of ordering.
  • Tickets can also be purchased via our ticket partner RACV
  • All credit card purchases are made through secure payment facility. The service uses a 128-bit Secure Sockets Layer (SSL) protocol that was developed to protect confidential information such as credit card numbers and other financial data from interception and hacking. In the unlikely event that you believe any unauthorised use of your credit card has occurred, please immediately notify us by email and contact your bank directly.
  • After completing your purchase, you will gain access to an online page containing a printable tax receipt including your ticket. You will also receive an email confirmation of your order with PDF copies of your purchase and a tax receipt.
  • Entry to Gumbuya World is not free. Your unlimited ride wristband/s will be issued by presenting a printed ticket (either colour or black and white) with barcodes at the Gumbuya World entrance.
  • Handle your tickets as if it were cash.
  • Lost, damaged or stolen tickets cannot be replaced.
  • All tickets are non-refundable, non-transferable, not redeemable for cash.
  • Tickets cannot be on-sold to another party or third party for re-sale to customers.
 
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