Frequently Asked Questions


When does Gumbuya World open?

Gumbuya World is now open from 10am to 6pm, 364 days a year (closed Christmas Day).

Where is Gumbuya World?

Gumbuya World is approximately 50 minutes South East of Melbourne on the Princes Hwy (M1) in Tynong North VIC.

What is there to do at Gumbuya World?

Gumbuya World is Victoria’s newest theme park. We now have four worlds of adventure; Oasis Springs (our new water park) Oz Adventure (our new theme park) Outback Explorer (our new kids area) and Wildlife Trail (our new wildlife area).

Can I buy tickets at Gumbuya World?

Tickets are available for purchase at the park gate. From time to time we may reach our visitor capacity, we recommend you book your day in advance online via www.gumbuya.com.au/buy-ticket

Can I change the date of my booking?

Yes, you can change the date of your booking however we will need to know 72 hours before the intended date of attending the park.
Please email info@gumbuya.com.au with your current ticket date and the requested date change.

Are there any additional charges after we have paid for park entry?

There will be an additional cost for our “up close animal experiences” and our “Surfs Up” body board/stand up surfing water ride. Surfs up is $20 per person for a 30 minute session. Bookings can be made at the ice-cream stand adjacent to the ride between 11am to 5pm. For safety information please visit our Rides Info page.

What is the Multi-Season Pass?

The Multi-Season Pass gives you unlimited* entry into the Four Worlds of Gumbuya World; including Oasis Springs, Oz Adventure, Outback Explorers and Wildlife Trail. Available for a limited time only.

Valid for entry until 31st August 2018. Not valid for entry on public holidays or designated special events.

Where can I buy a Multi-Season Pass? You can purchase your pass online or at Gumbuya World.

How do I collect my pass? Take your proof of purchase and official ID to Guest Services at Gumbuya World.  We will take your photo and prepare your Multi-Season Pass.

*Terms and Conditions of the Multi-Season Pass

  • Pass valid until 31st August 2018.
  • Not valid for entry on public holidays or designated special events.
  • Can only be used by the person whose name is on the ticket or pass.
  • You must present the ticket or pass on entry to Gumbuya World with a proof of ID. You will not be permitted access to enter Gumbuya World without the pass and proof of ID.
  • All passes are non-transferable, not redeemable for cash and non-refundable.
  • Passes cannot be on-sold to another party.
  • If a pass is lost, damaged or stolen, please contact our team on info@gumbuya.com.au
  • Subject to seasonal availability of Rides and Attractions.
  • Your pass remains the property of Gumbuya World.  Gumbuya World reserves the right to revoke your Multi-Season Pass if you fail to adhere to our Guidelines and Terms and Conditions.
  • Some activities available at extra cost.

Are there concession prices?

There are discounted prices for children and seniors.

Will you have pass outs?

All Gumbuya guests will be given a wrist band, valid on the day of their entry, which will allow them to leave and re-enter the park on that day.

Is the Gumbuya World wheelchair friendly?

All public walking areas of the park will be wheelchair accessible.

Will there be disability friendly rides?

Many of our rides generate strong physical forces or have particular safety regulations which limit their use by guests with certain accessibility requirements.

Can I bring in a water bottle?

You are welcome to bring your own plastic or metal water bottle into Gumbuya World. Please note, for the safety of our guests and wildlife, we do not allow any glass containers.

Can I bring Food or Drinks into Gumbuya World?

Gumbuya World does not allow food or drink except a water bottle to be brought into the park. Our two onsite cafés will offer a large range of delicious food available for purchase.

Can I bring in a Birthday Cake?

Guests are welcome to bring their own Birthday cake which we will refrigerate for them before their celebration.

How can I book a function / event / special occasion at Gumbuya World?

Yes, we will welcome your function, birthday party,  event or special occasion, please email groups@gumbuya.com.au for enquiries.

Baby food/formula

Baby food and formula are welcome at Gumbuya World. Please note, for the safety of our guests and wildlife, we do not allow any glass containers.

How will you cater for allergies?

There will be a range of options in our Cafes. For any specific allergy concerns, please contact us in advance of your visit.

Does Gumbuya World have BBQ’s/can I bring my own BBQ?

There are no onsite BBQ’s at Gumbuya World, nor are guests permitted to bring their own BBQ.

Are pets allowed at Gumbuya World?

Gumbuya World does not allow domestic pets onsite as their presence would be stressful for our wildlife.

Am I allowed to smoke at Gumbuya World?

No, Gumbuya World is a 100% SMOKE FREE ZONE.
A designated Smoking Area is located in the guest car park.